ASV Adarsh Complex, 719, Pathari Road, off Mount road
Near Thousands Light Metro station,Behind Raj video vision, Anna
Salai,
Chennai 600002
Level 2
If the resolution provided at Level 1 does not meet your expectation,
you can approach our Customer Service Head through any of our access channels mentioned
below.
Any issues relating to services provided by
the outsourcing agency with regard to customer interaction can be escalated to
Customer Service Head.
* Applicable when level wise escalation is followed
Level 3
If the resolution provided at Level 2 does not meet your expectation,
you
can approach the Grievance Redressal Officer through any of our access channels
mentioned
below.
* Applicable when level wise escalation is followed
Level 4
If the customer's query or complaint is not resolved within a period of one month from date
of complaint the customer may also approach the RBI Ombudsman / Regional Office of Dept. of
Supervision – RBI
Contact Ombudsman:
To Know more about the Ombudsman Scheme Click Here
Officer-in-Charge
Department of Supervision
Regional Office - Chennai
Reserve Bank of India
Fort Glacis, No.16, Rajaji Salai
Chennai 600 001
Tel: 044- 2539 9189
* Applicable when level wise escalation is followed
For any media related queries or assistance with setting up an interview or
any requirement of company background information or press releases or
photographs of spokesperson,
Please write to:
corporatecommunications@ chola.murugappa.com
