🏦 Secure Vault Storage
Strong rooms with dual-control OTP access under central surveillance. Two joint custodians are required to retrieve any pledged gold packet.
📡 Tamper-Proof RFID Tracking
Every gold packet is sealed with a unique RFID tag. Any opening triggers a mandatory re-appraisal and fresh tagging to ensure complete traceability.
📹 24×7 CCTV Surveillance
All gold appraisal and handling activities are conducted under continuous CCTV monitoring and recorded for compliance.
🛡️ Insurance & Compensation
Pledged gold is insured throughout the loan tenure. In case of release delays beyond seven working days attributable to Chola, compensation of ₹5,000 per day is provided.
📋 Periodic Audits
An independent regional audit team conducts regular branch and vault inspections. Every unaudited packet is checked to ensure integrity.
🔐 Controlled Handling
Professional Cash Management Services are used for transportation. Branch employees do not carry cash or gold outside the branch premises. All transit is fully insured.






